What is Ezycargo?

What is Ezycargo?

Ezycargo is a secure, carrier-neutral internet service portal co-developed by Global Logistics System Hong Kong (GLSHK).

It offers forwarders and carriers global online-access convenience to a comprehensive range of functions used for their day-to-day time-critical transactions.

How does Ezycargo benefit me? [as an airline/agent]

Ezycargo was developed to facilitate and better manage the air cargo transportation process electronically, on a single integrated platform.

Benefits:

• Instant accessibility through 24x7 internet access
• Offers time-critical air cargo information on demand
• Increases productivity and operating efficiency
• Provides a convenient all-in-one service platform for
  Industry players to transact and communicate online
• Prompt delivery/receipt of communication messages
• Information platform is totally secure at all times
• Reliable system backed by 20 year’s collective experience from industry’s key e-commerce providers.
• Easy to use

> Click here to learn more about Ezycargo's features.

I don’t have the time. Please list the key functions of Ezycargo for a quick overview.

• Flight Schedules and Availability
• Proactive Shipment Monitoring & Alerts
• Multi-Shipment, Multi-Carrier Track-and-Trace
• Allotment Management & Allotment Booking
• Multi-carrier, Multi-Air Waybill eBooking
• Air Waybill Stock Management & Air Waybill Printing
• eInvoicing & ePayment
  

Is the information on Ezycargo secure?

Ezycargo ensures all information/transactions are totally secure. We have two physically and technically separate data server centers that are dedicated to ensuring absolute security and privacy.

We have also ensured that individual users have their own secure User ID and password to log into Ezycargo, with access to functions customized to individual needs.

How many participating airlines are there in Ezycargo? Will there be any more in the near future?

There are 5 participating carriers for the Ezycargo Portal presently:

Cathay Pacific Cargo
Dragonair Cargo
Japan Airlines Cargo
Japan Asia Airways
Qantas Freight

We are in the midst of discussing Ezycargo with other carriers and are hopeful that there will be more carriers that will participate in the Portal. However, there are also more than 27 carriers still participating in the CCS of Ezycargo and forwarders will continue to have use of the CCS functions to access these carriers.

Where is Ezycargo being launched and used in the world?

Ezycargo will be launched progressively in Asia :

Hong Kong (25th September)
Singapore (9th October)
Japan (December)
Australia (December).

The plan is to expand Ezycargo globally, to the rest of Asia including India and China, and then to Europe and North America.

What do I need in order to use Ezycargo?

As this is a web-based application, as long as you have a PC workstation and internet access, you’re good to go!

If I sign up to join Ezycargo, what’s the lead timeline for implementation before I can use the system?

Within three working days.

What does it cost to use Ezycargo?

Please contact GLSHK’s marketing departments for pricing details.

Ours is a time and information-critical business. How accurate is the information displayed on Ezycargo?

Ezycargo is linked directly to carrier systems via the internet, and all critical information is retrieved directly from the carrier systems as a result. At the time of request, the information is the most accurate available.

Will Ezycargo be able to handle responses in volume from multiple carriers at one go? What if one response from a carrier is much slower than the others?

Yes, Ezycargo is designed to be able to handle and reflect multiple responses from the carriers at one go. It’s one of the key user pre-requisites to help users better manage their day-to-day volume / transactions. Most inquiries are seen to promptly and without omissions. Late responses are automatically stored in “History” and/or “Booking log” for retrieval at a later time.

Who do we turn to for Ezycargo information and service support?

You can always call GLSHK’s respective Helpdesk departments at :

Hong Kong +852 28381999

Is there any orientation/training programme for new Ezycargo users?

Yes, there is. Agents/Carriers are welcome to send their staff for training/orientation, which takes a full day. Please call the Helpdesk departments for further arrangements.